Some models can't seem to get their heads out of their tailpipes. We've taken each model's complaints volume, paired it with NHTSA actions, and sprinkled in some safety scores to give each a collective reliability score. Here's the worst of the bunch.
What Owners Complain About the Most
Sometimes it's easiest to just tally up all the complaints and see where the biggest stacks are.
- 2010 MAZDA3 clutch failed 65 (100%)
- 2016 CX-5 daytime running led light failure 41 (63%)
- 2010 MAZDA3 dashboard melting 28 (43%)
- 2012 CX-9 brake power boost unit failure 26 (40%)
- 2005 Tribute wheel well area completely rusted out 26 (40%)
- 2007 CX-7 engine timing chain stretched 20 (31%)
- 2014 CX-5 will not completely shut down 20 (31%)
Recent Chevy News
Mazdahas seen the light. After years of complaints about the CX-5's daytime running light flickering and failing, the automaker has issued a recall for nearly 44,000 vehicles.
Mazda is recalling over 14,000 MX-5 Miatas with automatic transmissions because of sudden and unexpected downshifts. The problem is likely a software bug in the vehicle’s clutch control logic. Or I guess in this case, illogic? The recall affects the 2016-2019 model years and will hopefully start by the end of March.
There’s enough corrosion forming on the subframes of the 2009-2010 Mazda6 to separate lower control arms and cause steering rack mounting bolts to fail.
December 2015 – Mazda engineers investigated reports of all the dash lights coming on at one. They confirmed that the insulation on the OCS was damaged due to weld spatter. Mazda altered production by adding protected pads to the seat frames.
- February 2016 – Mazda skipped a recall after claiming there was a low chance for “disasters” and that a driver could still control the car even if problems occurred.
- November 2016 – Mazda received 13 field reports about the harness problem, but the automaker said the incident rate was too low to do anything.
- September 2017 – Mazda issues a recall for the problem after meeting with the National Highway Traffic Safety Administration (NHTSA).
By the Numbers
Have a complaint about your vehicle?
The best way to find out what's wrong with a vehicle is from the people who drive them. Not only do owner complaints help us rank vehicles by reliability, but they're often used to spark class-action lawsuits and warranty extensions. Plus, they're a great way to vent.