2nd Generation (2016—2018) CX-9 Problems

CX-9 owners with a 2016—2018 model year have the most problems with the interior (33%), suspension (25%), and the exterior (16%). We've listed some of the most recent complaints below. The full list is available on CarComplaints.com.

  1. Infotainment System Not Working Properly 4 complaints at an average of 4,309 miles in the 2016 Mazda CX-9.
  2. Creaking Noise From Suspension 1 complaints at an average of 9,000 miles in the 2017 Mazda CX-9.
  3. Parts Missing at Delivery 1 complaints at an average of 250 miles in the 2016 Mazda CX-9.

What CX-9 Year is Most Reliable?

Generations are a good baseline for prediciting reliability, but there will almost always be year-to-year differences. We've calculated a reliability score for each model year within this generation, but we've based that score on how the model year compares to all Mazda model years.

Watch out for the 2016 model year which has the highest PainRank™ score in this generation.

Year Complaints Recalls TSBs PainRank (?)
2018 0 0 84 0.0
2017 1 0 133 0.58
2016 11 0 209 3.81

Watch out for these common problems

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