2nd Generation (2016—2018) CX-9 Problems

This generations ranks 19th out of 38 Mazda generations in reliability and is one of the safer bets out there. Owners have the most complaints about the interior (33%), suspension (25%), and the exterior (16%). We've listed some of the most recent complaints below, see them all on CarComplaints.com.

  1. Infotainment System Not Working Properly 4 complaints at an average of 4,309 miles in the 2016 Mazda CX-9.
  2. Creaking Noise From Suspension 1 complaints at an average of 9,000 miles in the 2017 Mazda CX-9.
  3. Parts Missing at Delivery 1 complaints at an average of 250 miles in the 2016 Mazda CX-9.

What CX-9 Year is Most Reliable?

Generations are a good baseline for prediciting reliability, but there will almost always be year-to-year differences. We've calculated a reliability score for each model year within this generation, but we've based that score on how the model year compares to all Mazda model years.

Watch out for the 2016 model year which has the highest PainRank™ score in this generation.

Year Complaints Recalls TSBs PainRank (?)
2018 0 0 96 0.0
2017 1 0 145 0.57
2016 11 0 221 3.76

Watch out for these common problems

Keep Up with Everything CX-9 Related

Get FREE email alerts from CarComplaints.com anytime something new pops up about the CX-9. Simple as that. Learn about the news before others. Impress your friends. Be a hero.